Cemiyet Vitrin · Legal · Last updated: 28 August 2026
Refunds & Cancellation
Cemiyet Vitrin provides digital venue showcase and related software services. The service is deemed delivered when your access code is activated and the scope in your proposal becomes available.
Our sales are typically made via phone, in-person meetings, or written proposal/confirmation.
Digital service nature
Your package is not a physical product. The digital showcase service begins upon access code activation or the start date communicated to you.
Cancellation before activation
You may request cancellation before your access code is activated and the showcase is opened. Refunds are processed within the period stated in your proposal or agreement.
Satisfaction and refunds
Unless otherwise stated in writing, you may request a refund within 7 (seven) days of first activation, provided the showcase has not been published and no reservations or contact submissions have been received.
- Refunds are generally not accepted after a published showcase and received reservations or contact requests.
- Expiry of project or publishing term limits is not grounds for refund; these terms are stated in your proposal.
- Corporate or custom development projects may have separate refund terms.
How to request
Email [email protected] from the address used at purchase, including your order/proposal reference.
Processing
Approved refunds are returned within 5–10 business days depending on your payment method. Access and related services are closed after approval.
Consumer rights
If you act as a consumer, mandatory rights under distance selling and consumer law remain unaffected. This policy does not override mandatory legal provisions.
Contact
Questions: [email protected]
Questions? [email protected]